Refund Policy

30-day money-back guarantee

Musebit offers a 30-day money-back guarantee on Musebit AI subscriptions. If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date — no explanation required.

How to request a refund

Refunds for international orders are processed by our Merchant of Record, Paddle. To request one, visit paddle.net with your order email or invoice reference, or email us at info@musebit.in and we will arrange it for you. Orders paid in INR through Razorpay are refunded to the original payment method — email us and we will process the refund.

Once approved, refunds are returned to your original payment method. Your bank or card issuer usually posts the funds within 5–10 business days.

Cancellations

You can cancel a subscription at any time from the Billing section of your account. Cancellation stops future renewals; your plan stays active until the end of the current billing period, after which the account moves to the Free plan. Cancelling on its own does not trigger a refund — request one as described above if you are within the 30-day window.

Upgrades and downgrades

Upgrades take effect immediately and are prorated by the payment provider, so you pay only the difference for the remaining period. Downgrades take effect at the next renewal date, and you keep your current features until then.

Enterprise plans

Enterprise agreements are invoiced separately and refund terms are set out in the signed order form. Contact us via the contact page for help.

Questions

Email info@musebit.in. See also our Terms & Conditions and Privacy Notice.